We are looking for an experienced QA and Support Team Leader to manage and oversee the operations of Customer Support and Quality Assurance teams.

Responsibilities:

  • Understanding business requirements, features and technical implementation
  • Design, develop and enrich functional and non-functional test solutions
  • Work with different teams (Product Management / Development / Operations) to collect necessary information to assure proper QA coverage, and also understand product quality levels
  • Curating High Quality Product Documentation
  • Triage support complaints and software bugs and driving issues to resolutions, while keeping product stakeholders aware
  • Create Analysis reports and communicate results to other teams Act as the central point of contact, to ensure proper business actions are taken by key stakeholders
  • Recommend and implement preventative actions

Skills and Qualifications:

  • Previous team leading experience
  • Experience with Front-end technologies and platforms including Angular, TypeScript, JavaScript, HTML5, CSS3
  • Understanding of cross-browser compatibility issues and their solutions
  • Excellent written and verbal communication skills
  • Proficient with Linux O/S
  • Proficient understanding of code versioning and reviewing tools, such as Git
  • Practical Experience with Katalon or similar automation tools
  • Ability to represent end-user viewpoint when communicating with development teams
  • Initiative, work under crisis, multitasking

Desirable:

  • Previous experience in Agile Software development
  • Understanding of cellular technologies (GSM/UMTS/LTE)
  • Knowledge of a back-end programming language: Python, Perl, JavaScript, Bash

Applications to be sent to careers@trgint.com